What is the primary responsibility of ramp agents in airline operations?

The primary responsibility of ramp agents in airline operations is to load and unload baggage. This crucial task involves handling passengers' luggage, ensuring that it is safely and efficiently transferred to and from the aircraft during arrivals and departures. Ramp agents also play a role in coordinating the movement of cargo, which can impact flight schedules and overall operational efficiency.

While checking in passengers at the gate, organizing in-flight entertainment, and conducting safety drills for staff are all important aspects of airline operations, they fall under the duties of different roles within the airline. Ramp agents specifically focus on tasks related to the ground operations of aircraft, making the safe and timely handling of baggage their top priority.