What is the primary goal of safety promotion in SMS?

The primary goal of safety promotion within a Safety Management System (SMS) is centered on encouraging adherence to safety practices. This entails fostering a safety culture in which all personnel are motivated to prioritize safety and understand its significance. By promoting safety practices, an organization can create an environment where individuals feel empowered to identify hazards, report unsafe behaviors, and engage in proactive safety measures.

Encouraging adherence to safety practices is vital because it establishes a systematic approach to managing safety, leading to overall improved safety performance. When employees are consistently reminded of safety protocols and the importance of following them, it contributes to risk mitigation and ensures that safety becomes an integral part of everyday operations rather than an afterthought.

In contrast, while efficient baggage handling, reducing operational costs, and enhancing customer satisfaction are important aspects of airline operations, they do not fundamentally align with the primary objective of safety promotion in SMS. These elements can be considered outcomes of a strong safety culture but do not encapsulate the core focus of safety promotion itself.